• Can I use my pizzahut.com username and password to log in at WingStreet.com?
• When I order online, shouldn’t the delivery charge be the same every time?
• Are delivery charges higher for customers who order from WingStreet online?
• How can I tell how much I’m being charged for delivery service?
• Why do I have to set my cookies to be enabled?
• Why does the WingStreet.com website work best with IE 5.5?
• What does JavaScript enabled mean?
• What is future or advance ordering?
• How do I reset my password if I have lost or forgotten it?
• How will I know when the restaurant received my Internet order?
• What payment options are available through Internet ordering?
• Can I use my coupon online?
• Can I save my credit card information for future online purchases?
• If different members of my family order wings online, can we all use the same account?
• Where can I change my account info?

Yes. If you’ve registered for online ordering through pizzahut.com, you can use the same username and password to access and order from both Pizza Hut® and WingStreet® online.

Delivery fees are set by individual restaurants. When you register for Internet ordering, the system assigns each address you provide with a single WingStreet delivery location. If you request delivery service from multiple addresses online, the fee may vary because you may be ordering from a different WingStreet location. The delivery fee is, however, always the same online as it is offline.

No. The delivery fee is always the same online as it is offline for the restaurant taking and delivering your order. There is no difference.

The delivery fee is listed at checkout in the itemized portion of the cart summary.

To complete an order online with WingStreet, it’s best to have cookies enabled in your browser. By enabling cookies, you will be sharing information that helps WingStreet provide you a better online experience. If you don’t have cookies and would like to know how, follow the directions below. (Note that in IE 6.0 the setting for cookies is under the “Privacy Tab”.)

• In your Web browser menu (at the top of the page), select the menu “Tools”
• Under “Tools” choose “Internet Options”
• Choose the Tab labeled “Security” and click on the button “Custom Level”
• Scroll until you see “Cookies”

To enable:

• Set “Allow cookies that are stored on your computer” to “Enable”
• Set “Allow per-session cookies” to “Enable”
• Click “OK” when you’re done

The browser IE 5.5 best supports all of the features and functionality of WingStreet.com. If you’re not sure if you are viewing WingStreet.com with IE 5.5 and want to download it for free, click here.

To complete an order online with WingStreet, it’s best to have JavaScript enabled in your browser. With JavaScript enabled, you will be able to take advantage of all the features that WingStreet’s Internet Ordering service offers. If you don’t have JavaScript enabled, follow these steps:

• In your Web browser menu (at the top of the page), select the menu “Tools”
• Under “Tools” choose “Internet Options”
• Choose the Tab labeled “Security” and click on the button “Custom Level”
• Scroll until you see “Scripting,” and set “Active Scripting” to “Enabled”
• Click “OK” when you’re done

If you place an order and do NOT check the box indicating the order is for a future time or date, then the restaurant will receive your order as soon as you choose to submit the order. Upon submitting the order, you will receive a confirmation pop-up box and an estimated time when your order will be ready.

If you would like to place a future order for the current day, you can choose any time in increments of 15 minutes, as long as the time you enter is during restaurant hours of operation and at least 45 minutes later than the current time. We also accept orders for future dates! If you would like to place an order for a different day, you can do so up to 7 days in advance. You will receive an email confirmation when you submit the order and a reminder email on the day the order is due.

If you forget your password, that’s okay! Just click on the “Forgot your password?” link on the log in page. Just enter the email address you used to register for Internet ordering, and we’ll email you your password.

Once you submit your order, a pop-up box will appear showing the time your order was received, along with an estimated time that your order will be ready for carryout or delivery. You will also receive a confirmation email at the email address you provided at registration. And if you’re still unsure about your order, you can always call the restaurant directly.

Most restaurants accept cash, checks and all major credit cards such as Visa, MasterCard and AMEX (where accepted).

In most cases you can redeem any valid WingStreet coupon online.

Yes, you can choose the option to “Save my credit card information” before you submit your order. For security purposes, if you share an account we recommend that you NOT store your credit information online as anyone who has access to your username and password could charge WingStreet purchases to the card without your knowledge.

Yes, as long as you all use the same username and password. Remember that if you share an account, you may not want to save your credit card information to your account.

Once you’ve logged into the site with your username and password, select “User Profile” from the top menu. You can change your account information there.